Any person associated with the travel industry can attest to the fact that tracking and reporting on unused tickets can be one of the more labor intensive jobs at any agency.  The Unused Ticket Tracking Module takes the manual labor away from this task. Our software constantly monitors your agency sales data and instantly logs tickets as they go unused, providing real time reporting for your agency and your customers.  

 

As the solution monitors agency sales data, tickets issued in the GDS are continuously reconciled against active credits, flagging those tickets that have been exchanged, documenting the new invoice number, new ticket number, exchange agent, and any change fees. The software will also make entries in your travelers’ profiles for agent alerting, and once a ticket has been exchanged the software will update the data in the associated profile so that the agent is constantly up to date.

 

A full range of ad-hoc and scheduled reports are available via web interface based on your agency requirements, including custom data from the associated reservation.

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